aero8428 Posted October 6, 2011 Share Posted October 6, 2011 Hi, I hope I'm posting in the right place... I am trying to send a command to a monitored computer via the web-based terminal (also tried from the iPad app), but I receive a message within the terminal which states, "Access Denied. The device is not authorized." I have tried other commands which also failed. Is there something simple I missed in the config? OS: Windows Server 2008 R2 x64 Role: Domain Controller PC Monitor Version: 2.4.1 Thank you! Link to comment Share on other sites More sharing options...
Administrators Marius Posted October 6, 2011 Administrators Share Posted October 6, 2011 You have restricted the devices that can send system commands for that computer and the device you are trying to use for the terminal is not on the list of authorized devices. Start PC Monitor on that computer, go to the Devices tab and review the settings. Link to comment Share on other sites More sharing options...
pcfaguiar Posted September 17, 2014 Share Posted September 17, 2014 You have restricted the devices that can send system commands for that computer and the device you are trying to use for the terminal is not on the list of authorized devices. Start PC Monitor on that computer, go to the Devices tab and review the settings. Â I've got the same problem however my cell phone already has full access to the computer, can't send terminal commands or updates. Link to comment Share on other sites More sharing options...
pcfaguiar Posted September 17, 2014 Share Posted September 17, 2014 Never mind, I was clicking on Manage Devices instead of going to the Devices tab. Thanks Link to comment Share on other sites More sharing options...
Administrators Marius Posted September 17, 2014 Administrators Share Posted September 17, 2014 Glad you got this sorted. Link to comment Share on other sites More sharing options...
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