aero8428 0 Posted October 6, 2011 Share Posted October 6, 2011 Hi, I hope I'm posting in the right place... I am trying to send a command to a monitored computer via the web-based terminal (also tried from the iPad app), but I receive a message within the terminal which states, "Access Denied. The device is not authorized." I have tried other commands which also failed. Is there something simple I missed in the config? OS: Windows Server 2008 R2 x64 Role: Domain Controller PC Monitor Version: 2.4.1 Thank you! Quote Link to post Share on other sites
Administrators Marius 240 Posted October 6, 2011 Administrators Share Posted October 6, 2011 You have restricted the devices that can send system commands for that computer and the device you are trying to use for the terminal is not on the list of authorized devices. Start PC Monitor on that computer, go to the Devices tab and review the settings. Quote Link to post Share on other sites
pcfaguiar 0 Posted September 17, 2014 Share Posted September 17, 2014 You have restricted the devices that can send system commands for that computer and the device you are trying to use for the terminal is not on the list of authorized devices. Start PC Monitor on that computer, go to the Devices tab and review the settings. I've got the same problem however my cell phone already has full access to the computer, can't send terminal commands or updates. Quote Link to post Share on other sites
pcfaguiar 0 Posted September 17, 2014 Share Posted September 17, 2014 Never mind, I was clicking on Manage Devices instead of going to the Devices tab. Thanks Quote Link to post Share on other sites
Administrators Marius 240 Posted September 17, 2014 Administrators Share Posted September 17, 2014 Glad you got this sorted. Quote Link to post Share on other sites
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