aero8428 Posted October 6, 2011 Posted October 6, 2011 Hi, I hope I'm posting in the right place... I am trying to send a command to a monitored computer via the web-based terminal (also tried from the iPad app), but I receive a message within the terminal which states, "Access Denied. The device is not authorized." I have tried other commands which also failed. Is there something simple I missed in the config? OS: Windows Server 2008 R2 x64 Role: Domain Controller PC Monitor Version: 2.4.1 Thank you!
Marius Posted October 6, 2011 Posted October 6, 2011 You have restricted the devices that can send system commands for that computer and the device you are trying to use for the terminal is not on the list of authorized devices. Start PC Monitor on that computer, go to the Devices tab and review the settings.
pcfaguiar Posted September 17, 2014 Posted September 17, 2014 You have restricted the devices that can send system commands for that computer and the device you are trying to use for the terminal is not on the list of authorized devices. Start PC Monitor on that computer, go to the Devices tab and review the settings. I've got the same problem however my cell phone already has full access to the computer, can't send terminal commands or updates.
pcfaguiar Posted September 17, 2014 Posted September 17, 2014 Never mind, I was clicking on Manage Devices instead of going to the Devices tab. Thanks
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