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Pulseway

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Posted

After removing Sophos from a Windows 11 Pro laptop and adding Windows Defender as a replacement, the Security tab under a device shows both security solutions as being active:

image.png.56b25944277ee3ebcfd2ddf3300f1e5e.png 

 

I checked both the "Program Files" and "Program Files (X86)" folder and removed a single, empty Sophos folder, just to be sure. There are no processes active on the laptop for Sophos. It seems like it just shows the 'ghost' of Sophos.

Edited by Peter-MbIT
Textual change / grammar

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  • Administrators

Hey @Peter-MbIT

Try restarting the Pulseway service and it should rectify the issue - if not let me know and will reach out to support! 

Thanks 
Stefan 

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