Remote Desktop Client - The request was aborted: Could not create SSL/TLS secure channel.

[DCKL]

A fresh install of the Pulseway Remote Desktop Client on a brand-new Windows 11 laptop gives me this error:

 

The request was aborted: Could not create SSL/TLS secure channel.

 

The first time I installed this app, I had no issues, but after a few months, this message started appearing. I was able to fix it after messing with certificates and uninstalling/reinstalling a few times with Revo. Are we not at the point where installing this app will take care of installing all necessary certificates, configs, etc? What is the best way to resolve this error? 

 

Edited March 30, 2024 by DCKL

[Anne]

Hey @DCKL

Thanks for reaching out! We have a knowledge base article that I think could definitley help here: https://intercom.help/pulseway/en/articles/4277298-troubleshooting-ssl-connection-errors

Check it out and see if it can resolve your issues and if not I will raise a ticket in your name! 

Thanks a mill, 

Stefan