Windows 2022 servers offline, but working ???

[Jan C. Nielsen]

I have 3 Windows 2022 serveres where Pulseway reports Offline, but they are running. 

If I use "Validate Registration" i get "This System is registred."

Reboot of Service do not change anything.

The last time I had to reboot server, but one server is a SQL server and the other 2 is Echonomics and used to control produktion...

Edited August 1, 2023 by Jan C. Nielsen

[Jan C. Nielsen]

Now i found some Linux serveres and Windows Servers in other version, that is running put registred as offline in Pulseway ???

[alexchng88]

Same thing happened to me. I am using Windows Serve 2019. Inside the Android App & WebApp, it constantly changing between offline & online. I notice such behavior since yesterday (15/8/2023). What I had done so far is validate the registration, disable windows firewall (no hardware firewall), uninstall & reinstall the Pulseway Agent but no luck.
Is there anything I can do to rectify this issue?
Thank you

[JMYoung]

I am having the same issue with a 2016 server.  Did something change? If I go to our Pulseway address in a web browser on that server, it cannot connect.  Are there some new IP addresses that need to be whitelisted?

[Anne]

Hi All, 

Thanks for reaching out, I have brought these issues to supports attention and they are working on it as we speak. I will keep this thread updates with any news and updates I receive as soon as I receive it. Apologies for any inconvenience caused by this. 

Thanks, 
Stefan 

 

[Ondrej Patrovic]

Stefan, what is the update on this? I've been seeing this issue with multiple servers and workstations. In addition, our Pulseway instance has been incredibly slow to load, through Remote Control client and the Web UI. Actions take several seconds, sometimes up to a minute to perform.

[Anne]

Hi @Ondrej Patrovic, 

Support is still reviewing the above issue, and I will make your current issue regarding your agent know also, could you please dm your email ID?

Thanks, 
Stefan