I am monitoring a PC and a Windows 2008 server core. Both are in the same network and behind a firewall. The one who is up first shows up online in my mobile phone. For instance, if my pc is up, and the core starts up later, I can only manage my PC. When I shutdown my pc, I can monitor my core. If I start my pc, I cannot manage my pc, only my core server. So it seems i can have only run one PC Monitor behind my firewall. Can you help me with this?

Please email us your account username and we will investigate this. Looks like both computers have the same identifier.