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Connection error: Invalid username and/or password (295)

Posted

I'm using the PC Dashboard with a direct internet connection (behind a firewall), but it throws a connection error (295). Is there a document defining the ports that need to be open for the dashboard application?

I also tried to use our MS proxy server, but that also throws an error "(407) Proxy Authentication Required", despite having the correct details in there.

Help!

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HTTPS out only. 295 means your PC Monitor username and/or password are wrong.

  • 3 weeks later...
  • Author

Even thought the dashboard was set to direct internet access, I had to go into IE and untick the proxy before it would work. Strange...

Thank you for your help

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