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Pulseway

A full-screen app on your home screen with push notifications, badges and more.

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Posted

I keep getting this error when trying to setup my android appliaction.

I checked over 3 times and the username and password are the same as the account used on the server.

I can login just fine via website but the Android phone keeps saying that my id or password is incorrect.

Featured Replies

Can you delete the app and re-install it? And can you please email us your username?

  • 3 weeks later...

I have the same problem...

user: rubencornnejo

e-mail: rdcmDOTthecrowATgmailDOTcom

Edited by Calin
Avoid email crawlers.

We are investigating this - rubencornejo, is this happening on the Android app too?

I'm having the same problem using a Galaxy Nexus running Ice Cream Sandwich.

Problem solved. Not quite sure what happened, but uninstalled and re-installed the mobile app and triple checked my password and finally it worked. I told Marius it could have been me entering the password in wrong.

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Chrome (Android)
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  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
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  2. Select Site settings.
  3. Find Notifications and adjust your preference.