Posted February 17, 201213 yr I keep getting this error when trying to setup my android appliaction. I checked over 3 times and the username and password are the same as the account used on the server. I can login just fine via website but the Android phone keeps saying that my id or password is incorrect.
February 17, 201213 yr Can you delete the app and re-install it? And can you please email us your username?
March 8, 201213 yr I have the same problem... user: rubencornnejo e-mail: rdcmDOTthecrowATgmailDOTcom Edited March 8, 201213 yr by Calin Avoid email crawlers.
March 8, 201213 yr We are investigating this - rubencornejo, is this happening on the Android app too?
March 12, 201213 yr Problem solved. Not quite sure what happened, but uninstalled and re-installed the mobile app and triple checked my password and finally it worked. I told Marius it could have been me entering the password in wrong.
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