Server offline, timeout when trying to validate account

[admg]

Hi,

Today I get notification that server is offline. I connected to machine via remote desktop and everything looks ok, server has internet connection but i can't validate my account in Pulseway Manager. I get timeout error (screenshot in attachment). 

No changes were made in firewall. Pulseway is working properly on different server in same location/data center.

 

Adam

[Marius]

Hi,

 

There are no issues at our end. Please contact our support by email for further assistance.

[admg]

Hi,

It started to work again about 13.00 (utc+1). I discovered that problem was with ws10.pulseway.com. ws1.pulseway.com and ws13.pulseway.com worked properly at that time. Now its's everything ok.

[Marius]

There was absolutely no problem with ws10. It might have been related to a route or something local but our servers had no issues.