No systems monitored

[Novakin]

Hi,

 

Just installed and bought a 3 comp licence, and I have a quite disturbing issue. I cant see my system in web app or ios apps.

 

I still can receive mail or push notifications, i can read reports, but system loos like to be invisible....

 

I had no issue installing pcmonitor on a fresh 8.1 pro win. 

 

No firewall or antivirus installed for testing and same result

 

Validation of account is ok and service running without problem.

 

Thanks for help guys

[Marius]

Hi, can you please contact our support team by email with your account username? Email support at mobilepcmonitor dot com

 

Thanks.

[Novakin]

Hi Marcus,

 

Sorrry to be so late to answer, but it was a problem in my configuration I didnt check if the device had the authorisation.

 

Thanks !

[Marius]

You're welcome, glad it works now.