Jump to content
Announcing Pulseway 9.6 🥳

nightcomet

Members
 View Profile  See their activity

  • Posts

    2

  • Joined

  • Last visited

Reputation Activity

  1. Upvote
    nightcomet
    nightcomet reacted to JCrawford-BT in Asset info visible for offline systems   
    Instead of performing necromancy on this older thread, I will raise this question again. Why can we not see asset info for offline systems? 
    I know this is available through reports, but that's a ton of steps to go through when it's already readily available offline (since the Reports can search it) and it should just be visible. This has been a big gotcha (along with not seeing internal IPs without running a report or being able to copy/paste in remote sessions) as we moved from another tool to Pulseway. I've seen more than one thread about this, and each time the response is 'run a report'. Please stop brushing it off as 'RTFM' and provide the functionality we're asking for. Thank you.
  2. Upvote
    nightcomet
    nightcomet reacted to EndzoneHero in Why is asset info and other information not available when the asset is offline?   
    I know that information is available from the reports - but have you seen how cumbersome it is to run a report and see the results?
    1. Click Reporting
    2. Click Templates
    3. Click Asset overview
    4. Mouseover the report you want and find the Run button to click
    5. Confirm Yes in the dialogue box that says 'are you sure you want to run the report?'
    6. Click OK in the 'It's done' dialogue box
    7. Click the eye icon on that report
    8. Click the eye on the report instance that has been created
    9. Click the view tab
    10. search for your asset name in the report
     
    And all that to see data an engineer just wants to be able to see when they are navigating Groups/Systems wanting to see what brand the machine they are looking for is or how much RAM it has?
    A task they might do 10 times a day, or double/triple that?
     
     
    It's not pulled live, it is available from reports, just not the normal Groups/Systems way of browsing machines
    100% agree Andrew T
    Not only should this information be available when the machines are offline, we should also be able to build a view in the RMM like we can the PSA - so that we can see and make our own view of the assets with columns for RAM, brand, user etc
    At the moment if I am in the RMM looking for the machine that John Doe uses, or all those with less than 8GB RAM, there appears no way to do it without the 10 step process to run a report as described above.
    If I'm wrong please please let me know!
    Cheers
    EndzoneHero
×
×
  • Create New...