Katos

Oddly enough, this is now back working on its own...! Happy for this to be closed. Thanks for all support.

Hi @Mark! Thanks for your response. Apologies for the lack of detail on this one - please see below: Server OS Version Distributor ID: Ubuntu Description: Ubuntu 18.04.4 LTS Release: 18.04 Codename: bionic How I ran the registration: I ran the following: wget http://www.pulseway.com/download/pulseway_x64.deb dpkg -i pulseway_x64.deb cp /etc/pulseway/config.xml.sample /etc/pulseway/config.xml pulseway-registration We are not using a custom server for this. What step is throwing the error: - I am able to select option 1 (Register System) - I then enter my username and password for Pulseway - I select NO to custom serer (N) - I select the organization (1 - Creators Wave) - I select the site (1 - Default Site) - I select the agent group (2 - Default) The console then errors and says: An error encountered while processing the request. Please check the logs

Still getting this following a server restart overnight. I’ll be honest this one has me stumped!

Hi all! When I am running the pulseway-registration command in the terminal of my Ubuntu server, I am receiving the error: "An error encountered while processing the request. Please check the logs." Checking my logs, I can see: Bit stumped on this one, so any support would be hugely appreciated! Kind regards, Phil