[Storage provider maintenance update - possible service disruption]

Do you have a disaster recovery plan? If you have offsite backups, it should be trivial to spin them up on a different host (assuming you have an emergency backup host, right?) and redirect DNS.

[Storage provider maintenance update - possible service disruption]

Just now, StefanMcl_Pulseway said:

 

Hi 

We always try to communicate all service disruption as in advance as possible. There was a forum, and email communication sent out earlier this week on Tuesday. But due to the Data Centre change of schedule which was communicated to us at the last minute we did not get a chance to send the new global announcement once the service disruption started. 

 

As mentioned on our official post regarding this: we have officially taken a decision to switch the data providers and we are in the process of migrating to a new datacenter provider. We will be prioritizing the customers who are expressing their concerns and would like to be moved first. Please mention this to your account manager and will prioritize you once the move begins in the upcoming weeks. 

But you can email everyone right now and notify of the service disruption. 

[Storage provider maintenance update - possible service disruption]

Have you considered sending out an email to let everyone know that your service is down?
I know you can do this, because I receive promotional emails every day. If your support department can’t do it, contact your marketing department because they’ve got it figured out.

[Support for TLS 1.2 on Agent for PCI 3.2 Compliance]

Hello,

 

Has this changed as of the latest 6.0 update?

 

Thanks