MoreVis

Thank you Paul!

Hi, I am having issues below after installing Pulseway on my VMs and backing up via Altaro. Checking the forum I found an old post that recommends “Disable hard disk monitoring to prevent VSS locks” is that still the recommended fix for the below error? I was able to disable the Backup (volume checkpoint) in the hyper-v manager to get backups to start/complete but would rather not have to do this each time. Thanks for any help!! Altaro Error Hyper-V reported that there was a problem taking an internal shadow copy on this VM. This may be a temporary problem and the Microsoft recommended way to fix this error is to wait ten minutes and then repeat the operation, up to three times. (Error code 'VSS_4104') Please check the Windows Event Log for more details, especially the "Hyper-V VMMS" event log on the Hyper-V host. Additional information is available: Hyper-V reported that there was a problem taking an internal shadow copy on this VM. The Hyper-V VSS writer operation failed because of an error that might recur if another shadow copy is created. (Error code 'VSS_5015') Please check the Windows Event Log for more details, especially the "Hyper-V VMMS" event log on the Hyper-V host. Event Viewer Guest VM Name: *** Backup Result: Failed Backup - The operation encountered an error. (ALTERR_BASEBACKUPCONTROLLER_016) There was an error while taking a shadow copy on this VM. (ALTERR_VSS_134) Hyper-V reported that there was a problem taking an internal shadow copy on this VM. This may be a temporary problem and the Microsoft recommended way to fix this error is to wait ten minutes and then repeat the operation, up to three times. (ALTERR_VSS_4104) Hyper-V reported that there was a problem taking an internal shadow copy on this VM. The Hyper-V VSS writer operation failed because of an error that might recur if another shadow copy is created. (ALTERR_VSS_5015) Backup operation started at: Today at 01:33