Arva
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Jitbit helpdesk is cloud + on-premisis helpdesk system like zendesk it has good api connectivity. it would be great to see that tickets could be open and and closed as problems come and go
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Service rules and automation
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Is there a way to monitor a service and started automaticly if the status is stopped. is this possible natively or does it require some kind of manual schedulet task to make this work?Â
if it requires a schedulet task then this could be seen as feature request to create a automated service restart rule into the rules.