mrmchammer

yeah, we use a mixture of mobile and the desktop view but id like certain types of events to send an email in addition to the onscreen notifications, the reason for this is that i would like to log a call with our helpdesk software (which uses email)

Hi, just wondered if there was a way to specify any rules when sending emails, i.e. when a certain event happens send an email but not for other events? Also i noticed that for things like servers offline, the email notification keeps being sent over and over whilst the status isn't changed, is there a way of only sending one email untill the status changes again?