pnwguy

Sadly it didn't transfer my full agent count, any antivirus licenses, or my billing information or history. It took a week of back and forth with your reps to sort out the issues I mentioned, and I'm now I'm stuck getting alerts about Windows Time issues and pending updates - neither of which I have enabled on the agent manager on any endpoints machines. I figured out the Windows Time glitch on my on own, but I still have constant nag alerts about pending updates and god knows what else will rear its head next. Guys, I've routing for you since day one but this really isn't okay. You guys were so darn good when you started out but as soon as your business picked up you opted to do shady things like forcing a $150 onboarding fees for new accounts (I have 6 instances with for you for different clients and you made me pay it each time despite me telling you it wasn't needed and wouldn't be used), then you started a marketing team to hound existing clients with phone calls about new products - I've lost track of how many times I've asked you to stop yet you keep calling.

Did you get this figured out? I have the same problem. The rollout to RMM has been a train wreck.