Peter Hayes Posted April 15, 2013 Share Posted April 15, 2013 Hi, I have managed to install the general PC Monitor apps on my desktop computer, laptop computer and my mobile phone. All of these are running windows 8. However I believe I have to install the agent software also and when I try to install this on my desktop and laptop it just comes up with an error saying "There is a problem with this installer package. A DLL required for this install to complete could not be run". I have downloaded it a few times now to make sure it's not corrupted in any way but to no avail. I am trying to run the 64 bit version. Any idea's? Pete. Link to comment Share on other sites More sharing options...
Administrators Marius Posted April 15, 2013 Administrators Share Posted April 15, 2013 Hi Pete, It could be because our application pre-requisite is .Net Framework 4.0 and It could be possible that It's not installed? Also, please make sure you run the installer as an administrator. Link to comment Share on other sites More sharing options...
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