Haydn Wright Posted August 16, 2022 Share Posted August 16, 2022 Currently we are using the email parser in our PSA which works fine but the tickets page does not update/show new tickets without refreshing the page, is there a way this could be done automatically? I began using an Edge add-in to automatically refresh the exact URL that is the tickets page but now the add-in has been removed from the store I am back into this issue again. I would be very interested if such a feature could be added as we would be able to respond to new tickets much faster this way. https://psa.pulseway.com/react/servicedesk/tickets Jamie Taylor 1 Link to comment Share on other sites More sharing options...
Chris Provencher Posted August 18, 2022 Share Posted August 18, 2022 I agree this really needs to be added as a feature request.. Jamie Taylor 1 Link to comment Share on other sites More sharing options...
Jamie Taylor Posted August 30, 2022 Share Posted August 30, 2022 Kindly drop your suggestions here: https://pulseway.featureupvote.com/ Link to comment Share on other sites More sharing options...
Haydn Wright Posted September 13, 2022 Author Share Posted September 13, 2022 Done, for those wanting this please upvote here: PSA auto refresh tickets page (not tickets themselves though, just the tickets dashboard) - Pulseway (featureupvote.com) Jamie Taylor 1 Link to comment Share on other sites More sharing options...
Jamie Taylor Posted September 29, 2022 Share Posted September 29, 2022 Thank you! Link to comment Share on other sites More sharing options...
Miro Posted December 29, 2022 Share Posted December 29, 2022 I can see this suggestion is pending moderation since Sept, so I am creating it again! Hopefully, i'll be luckier.... https://pulseway.featureupvote.com/suggestions/351969/psa-auto-refresh Haydn Wright and Jamie Taylor 2 Link to comment Share on other sites More sharing options...
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