Scott Range Posted March 10, 2022 Share Posted March 10, 2022 I'd like to request that when in a queue or a view, we are able to change status / assign tickets from the queue / views dashboard by left clicking the relevant section, and being able to change it from here, for instance left clicking the status, and it bring a drop down of all ticket statuses so I can then change it, or left clicking assignee, and being able to add an assignee straight from there. In the morning we typically have a number of tickets in the helpdesk, so being able to quickly view the ticket title normally enables me to then be able to close / assign tickets there and then, without having to go into each individual ticket If you require more info, please don't hesitate to let me know Link to comment Share on other sites More sharing options...
Jamie Taylor Posted March 10, 2022 Share Posted March 10, 2022 Hey @Scott Range appreciate your thoughts, please share your suggestions here: https://pulseway.featureupvote.com/ Link to comment Share on other sites More sharing options...
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