Ryan Hall Posted May 2, 2012 Share Posted May 2, 2012 Ok so I downloaded the newest version and launched the installer. It got to the end and gave the following error: Product: PC Monitor -- Error 1001. Error 1001. The source was not found, but some or all event logs could not be searched. Inaccessible logs: OAlerts. I only could select "OK" and did so which rolled back the install. I then attempted to reinstall and i get the following error: Error 1001. The specified service already exists. Again I can only click OK and then it rolls back. There are some temp files in the C:\Program Files\PC Monitor\ from the install. There is also something interesting where when I attempt to install I can actually launch the software from the above folder once the error pops up however when I press "OK" it rolls back and all the files disappear. Any thoughts out there as to what to do now?? I would like to get this installed. Link to comment Share on other sites More sharing options...
Administrators Marius Posted May 2, 2012 Administrators Share Posted May 2, 2012 Check that .NET Framework 4 FULL is installed properly on your computer and try again. If you still have the issue try this: Link to comment Share on other sites More sharing options...
Ryan Hall Posted May 7, 2012 Author Share Posted May 7, 2012 I checked and I have 2 entries for .NET 4 "Client Profile" and "Extended" When I went to download and install the "FULL" it was asking me if I wanted to repair or remove so I am assuming I have 4.0 installed. I have other applications that use it so I think I am already covered. I do not have the registry keys you wrote about in the other post and when I try to delete the installation folder it says "You need permission to do this". I will restart later and give it another whirl. Link to comment Share on other sites More sharing options...
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