Janet Posted April 6, 2021 Share Posted April 6, 2021 Hello, We have a couple of computers that kaspersky update is extremely out of date. Tried to uninstall the KAV using removal tool, run scripts in powershell and reinstall from Pulseway webapp and manually reinstall from KAV folder and still nothing work. Still getting the malfunction error, the update will run and stop at 70% then will give malfunction message. Does anyone encountered this issue? Link to comment Share on other sites More sharing options...
Administrators Paul Posted April 7, 2021 Administrators Share Posted April 7, 2021 Hi Janet, Please send an email to support@pulseway.com, our team will assist you on capturing trace logs from the antivirus and we'll reach out to Kaspersky Labs to troubleshoot the problem. -Paul Link to comment Share on other sites More sharing options...
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