Joe Savage Posted July 8, 2020 Share Posted July 8, 2020 Hi all, I hope you're having a great day and are keeping safe. I'm having an issue with setting up email notifications via SMTP to Office365. I've followed the document on setting Pulseway up to talk with Office365. I've also been in touch with support on this and haven't been satisfied with their answer. Have any of you linked this up successfully? If so, which IP addresses do you have whitelisted? Is there anything obvious I'm missing? I've set up a relay and can't see any attempt at mail delivery via 365. Cheers! Joe Link to comment Share on other sites More sharing options...
Administrators Paul Posted July 8, 2020 Administrators Share Posted July 8, 2020 Hi Joe, A couple of things you should try: Use the same FROM address as the username If you have 2FA configured try using an App Password Make sure you use encryption and port 587 Use a username in format of user@domain.com instead of DOMAIN\user Let me know how it goes, -Paul Link to comment Share on other sites More sharing options...
Joe Savage Posted July 9, 2020 Author Share Posted July 9, 2020 Thanks Paul - I've tried those with no effect. Is there anything else you can suggest? Thanks again for your speedy reply. Joe Link to comment Share on other sites More sharing options...
Administrators Paul Posted July 9, 2020 Administrators Share Posted July 9, 2020 That's odd, have you tried an online SMTP test tool like this (https://www.smtper.net/)? If this shows the same error you may need to reach out to their support to see maybe you're missing a setting. I am not familiar with Office 365. -Paul Link to comment Share on other sites More sharing options...
Joe Savage Posted July 10, 2020 Author Share Posted July 10, 2020 Cheers Paul - had time to look at it properly today and got it working. For reference: Ensured Authenticated SMTP was turned on for the account Ensured SMTP relay was set up via 365 Used XXXX-com.mail.protection.outlook.com, Port 25, SSL/TLS on Cheers! Have a good weekend. Link to comment Share on other sites More sharing options...
Administrators Paul Posted July 10, 2020 Administrators Share Posted July 10, 2020 2 minutes ago, Joe Savage said: Cheers Paul - had time to look at it properly today and got it working. For reference: Ensured Authenticated SMTP was turned on for the account Ensured SMTP relay was set up via 365 Used XXXX-com.mail.protection.outlook.com, Port 25, SSL/TLS on Cheers! Have a good weekend. Thanks for sharing this! Glad to hear everything works now. Have a great weekend as well! -Paul Link to comment Share on other sites More sharing options...
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