I would like to move away from using TeamViewer. LTT was just advertising Pulseway, I thought I would try it out. I installed the Remote Control Desktop client (6.6.3) and the Dashboard client (6.5.1), and proceeded to set up an organization, group, site, and policy. Then I downloaded the "Agent" client to the desktop I would like to be able to remote into. I installed, registered my product, assigned it to my group, and checked the "Enable Remote Control" box.
I was under the impression this is all I had to do.
Although both the Remote Control Desktop and Dashboard show the computer, I'm unable to "Start Remote Control Session". It's grayed out. Interestingly, I am able to view all of the system specs, and even successfully restart the computer via the website!
What might I be doing wrong?
Thank you for your time!
Sorry, I am new. Perhaps this has been answered and I just cant find it.
Right now, there are tickets created for every notification from the RMM.
I don't need tickets for all of these notifications, only certain ones. Like machine is off would be good for a ticket. but not CPU usage over 90%.
How do I change which RMM notifications create tickets? I started tinkering with workflow and business process...but I only see how to turn off rmm integration.
Would love a way to silently install and run Dell command update utility to Dell endpoints to keep drivers up to date, as Dell are frequently rolling out driver updates.
Has anyone been able to make this work for them?
I've looked into it and found some sample scripts on reddit to try and edit and test. the problem I have is getting dell command update to install first, then getting the configuration file out to the required computers that need it, then running the update silently.
If someone has managed to get this working, I would love to see how you did it, or kindly ask for some sample scripts to work with?
Any assistance would be greatly appreciated.
By Martti Nuudi
I have configured and applied default storage notification policy to all my Windows workstations that is set to send a notification when the system partition has less than 5% with priority elevated.
But all the notifications I get about storage say: The free space on disk drive C: on computer computername in group groupname - Office - Workstations' is below 15% (ex. 16.24 GB free of 118.18 GB).
How can I make the applied policy to respect the right percentage specified in the group policy?
I've been trying to turn on my computer when I'm away from the house using both mobile data and another WiFi connection. When I'm on the same network the wake up command works but if I'm using mobile data I'll get the message "Wake up command failed" and when I'm on another network it says "wake up command sent" but nothing happens. I have the necessary port forwarded (UDP 9) and through the Pulseway android app port monitor I can see it works. Any help would be greatly appreciated.