dpbklyn Posted April 4, 2019 Share Posted April 4, 2019 It would be great id we would select multiple tickets in order to change their status. This would be particularly helpful with tickets that are generated automatically by the RMM based on an alert that's initial status has cleared. Link to comment Share on other sites More sharing options...
Staff Chris Posted April 18, 2019 Staff Share Posted April 18, 2019 Hi @dpbklyn, I believe that this functionality is already possible. If you will configure the search filter to show the required tickets, then you will be able to run 'Batch Actions' an all tickets which are shown or select just a few of them. Link to comment Share on other sites More sharing options...
dpbklyn Posted April 21, 2019 Author Share Posted April 21, 2019 Duh, thank you. Link to comment Share on other sites More sharing options...
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