Muse2Me Posted March 15, 2019 Share Posted March 15, 2019 I retired a computer running Pulseway Manager and replaced it with a new one. MMSoft website FAQ describes the procedure to delete a monitored computer. Step one is to uninstall the Pulseway Manager on the computer to be deleted. I did not do that. I just archived the computer and reformatted the system drive. The next step is to bring up Pulseway Manager on another computer and use the Account tab to show a list of computers in the group, and delete it from there. I do not have an Account tab in any of my Pulseway Managers (v6.2.1). I signed on to my MMSoft website account thinking that I should be able to delete the computer from there. The archived computer shows up as "Default" and "Offline". I could not find any option to delete. My questions are: 1. Is there a process to add the Account tab to the Pulseway Manager? 2. Is there an option to delete a computer using the MMSoft website account? 3. How did the computer get identified as the "Default"? What is the purpose of a "Default" designation? Link to comment Share on other sites More sharing options...
Staff Chris Posted March 27, 2019 Staff Share Posted March 27, 2019 Hi @Muse2Me, All systems which are registered with your Pulseway account are shown into the Pulseway WebApp. For more details how to delete the system, please check out the following links: 1. how-to-remove-a-monitored-system-pro/free-plan-60 2. how-to-remove-a-monitored-system-team-plan-pulseway-60 By default all systems are placed into the default group unless you create new Organizations-Sites-Groups. For more details please check out the following links. Link to comment Share on other sites More sharing options...
Muse2Me Posted April 2, 2019 Author Share Posted April 2, 2019 Thank you Chris. The instructions in link 1 did the trick. Link to comment Share on other sites More sharing options...
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