Martin MÃ¥nsson Posted January 27, 2012 Share Posted January 27, 2012 Hello PC monitor i still have this issue, any idea what the problem is and what the solution might be? best reguard Martin MÃ¥nsson Link to comment Share on other sites More sharing options...
Administrators Marius Posted January 27, 2012 Administrators Share Posted January 27, 2012 Do you have the latest version installed? The issue has been fixed. Link to comment Share on other sites More sharing options...
kivimart Posted February 11, 2012 Share Posted February 11, 2012 My notifocation dosent work anymore. I am on the latest version. Link to comment Share on other sites More sharing options...
Administrators Marius Posted February 11, 2012 Administrators Share Posted February 11, 2012 Do you get notifications from other apps? Link to comment Share on other sites More sharing options...
kivimart Posted February 11, 2012 Share Posted February 11, 2012 yes i get notification from market when new apps are avalible and email notification are there. i got notification before (3-4 updates ago) but cant remember what verson number of pc monitor app i was using when the notification dissapeard, i got the the same problem on my galaxy tab 10.1. thanks Martin Link to comment Share on other sites More sharing options...
Administrators Marius Posted February 11, 2012 Administrators Share Posted February 11, 2012 do you have push notifications enabled for your PC Monitor account? Link to comment Share on other sites More sharing options...
kivimart Posted February 11, 2012 Share Posted February 11, 2012 yes on push notifications no on email notifications Link to comment Share on other sites More sharing options...
Administrators Marius Posted February 11, 2012 Administrators Share Posted February 11, 2012 OK, if you have push notifications enabled and you are getting an email it means your device is not getting a push notification token from Google servers. A custom ROM can cause this. Link to comment Share on other sites More sharing options...
kivimart Posted February 11, 2012 Share Posted February 11, 2012 i do have costum rom on my phone and galaxy tab. Thanks for the support Martin Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 11, 2012 Administrators Share Posted February 11, 2012 As Marius said custom roms can cause problems like this. Due to the high amount of diferences among roms it's virtually impossible to know where the exact problem is. There could be anything from custom rules that block access to the google's push servers, broken core components... The best solution is to use retail firmware which is also supported by PC Monitor releases. Link to comment Share on other sites More sharing options...
kivimart Posted February 26, 2012 Share Posted February 26, 2012 Today i bought a new phone htc incredeble S with android build 2.35 stock rom. Installed pc monitor from market and still dont get push notification. any idea what can cause this. Martin Link to comment Share on other sites More sharing options...
Administrators Marius Posted February 26, 2012 Administrators Share Posted February 26, 2012 I don't think there's an issue here - open PC Monitor Manager and go to Registered Devices. Do you see your new phone listed with push notifications enabled? If so, you will get notifications - it might take a while until Google Push Servers will start delivering notifications. Link to comment Share on other sites More sharing options...
kivimart Posted February 26, 2012 Share Posted February 26, 2012 i uninstalled pc monitor on the android device, deleted autorized device on pc. Reinstalled pc mon. on android and did a new autorized on pc now everything work. Tanks for the support. Bought a 10 computer licens to my work. Tanks for great software Martin Link to comment Share on other sites More sharing options...
Administrators Marius Posted February 26, 2012 Administrators Share Posted February 26, 2012 Thank you, glad it works. Link to comment Share on other sites More sharing options...
TheMonitor Posted October 14, 2012 Share Posted October 14, 2012 I followed your posts above with suggestions to troubleshoot notification issues and I'm still not getting them. I used to get them up until a few months ago. I'm using the current version of the app. If I open the app, I see all the notifications there but I'm not getting anything at all on my phone. I don't think there's an issue here - open PC Monitor Manager and go to Registered Devices. Do you see your new phone listed with push notifications enabled? If so, you will get notifications - it might take a while until Google Push Servers will start delivering notifications. Link to comment Share on other sites More sharing options...
Administrators Marius Posted October 15, 2012 Administrators Share Posted October 15, 2012 please email us your account username - we'll investigate this. Link to comment Share on other sites More sharing options...
TheMonitor Posted October 27, 2012 Share Posted October 27, 2012 please email us your account username - we'll investigate this. Sorry for the delay, I just privately messaged you through the forum the information you requested. I really appreciate you looking into this. I love the app and would like to get the notifications again. Link to comment Share on other sites More sharing options...
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