By Martin Stevnhoved
It would be amazing if all reports had a "Generate individual reports for each organization" option.
Then we could just schedule a single report for "all systems" and get individual reports for each customer.
The alternative is to set up individual reports scoped for each customer. And as a bonus remember to set up new reports every time a new customer is onboarded. :-)
I just thought I would throw this out there. If Pulseway could manage printers in a similar fashion as Uniprint or other cloud print platforms this would be the greatest thing ever. This would be a major revenue generator for us MSP's.
I was also thinking of an addition for managing credentials and group policies. I was reviewing a product called Onelogin and the concept was interesting. Kind of like active directory for everything (mac, android etc.) which would allow us to manage large groups. In my opinion this would make Pulseway the onestop cloud solution. We could manage computers, control security and easily deploy printers anywhere anytime.
It would be awesome if the email parser went a little deeper. Sometimes a client emails us directly and we forward that email to Pulseway to open a ticket. The problem with this is that it opens the ticket using our company as the client.
It would be great if we could get the parser to look in the email headers to find the address that the email originated from and use THAT to assign and client and user to the ticket. There are other ticket systems that do this.
Alternatively (though not as elegant), It would also work to put a flag in the subject line like "@CLIENTNAME" to get the email assigned to the client. Is there a way to do this with workflows?