lamko Posted November 22, 2018 Share Posted November 22, 2018 I've requested a trial and I just configured a server. I'm using mycompanyname.pulseway.com. I've configured a mail server under server admin > settings > email and the test email is getting delivered but no notifications at my mailaddress. Did I miss something ? Link to comment Share on other sites More sharing options...
Administrators Paul Posted November 22, 2018 Administrators Share Posted November 22, 2018 Hi there, Can you check under the Server Admin -> Users & Teams -> select your username -> Details tab -> Check that email notifications are enabled there. -Paul Link to comment Share on other sites More sharing options...
lamko Posted November 22, 2018 Author Share Posted November 22, 2018 Thx, that was the problem ! Paul 1 Link to comment Share on other sites More sharing options...
Administrators Paul Posted November 22, 2018 Administrators Share Posted November 22, 2018 Glad that I could help ! -Paul Link to comment Share on other sites More sharing options...
EGS Administrator Posted January 11, 2019 Share Posted January 11, 2019 I checked in Server Admin / Teams and Users / Details for my admin user, and the option is checked for enable email and enable push. I'm receiving push notifications on my phone app, but not email notifications.  What's the email/domain the notifications are coming from so I can check our spam filter? Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 4, 2019 Administrators Share Posted February 4, 2019 Hi there, For the Pro plan we use a transactional email service which sends emails from the following IPv4 address:Â 167.89.85.223. The sender email address is support@pulseway.com. The Team plan is using your own SMTP server and in your case the IP address that will connect to your server is:Â 209.212.145.145. -Paul Link to comment Share on other sites More sharing options...
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