I have created a Windows cmd file to copy files nightly on one of my servers. If there is an error, the cmd file outputs the error to an error.txt file, thus updated the "Last Write" date on the file. My command file is working great, and outputs the errors to the error.txt, and the date stamp on the error.txt file is updated each time this happens.
I configured the Pulseway Computer Settings via Notifications -> Storage -> Files. I added the error.txt and checked for notifications to be sent when the file last write date has changed. (see image)
This works the first time, but the second, no notification is sent. Am I doing something wrong? Any pointers on how I can make this work consistently?
I think Pulseway would be even better if the alerts would clear themselves when resolved.. For example, a server with available windows updates will reboot during our custom maintenance window but the alert will stay until I manually clear it in either the webGUI or the Dashboard app. Those kind of alerts along with cpu spikes, short memory outtage etc are more like "white noise" in the monitoring for me and I'd like to focus on alerts where a proper action is needed in order to resolve.
To build further on this idea an even better improvement would be to tie alerts to scripts, so if Alert X is triggered, script Y will run and Alert X will be cleared.
Let me know what you think! // Martin
By Martin Stevnhoved
It would be amazing if all reports had a "Generate individual reports for each organization" option.
Then we could just schedule a single report for "all systems" and get individual reports for each customer.
The alternative is to set up individual reports scoped for each customer. And as a bonus remember to set up new reports every time a new customer is onboarded. :-)
By Ian G
We are long-term Pulseway customers but lately the Pulseway client has developed a bug and continuously uses up to 20%+ CPU utilisation.
We logged this with Pulseway on the 4th of July this year but they have been completely ignoring the ticket. I regularly reply to the email thread for an update (at least once a week) but I am ignored. The only time I had a meaningful response was when I threatened to cancel our subscription. This was short lived and now I am back to being ignored with no status updates on my ticket.
We like the product but we have a handful of servers with this bug and I am simply installing other monitoring products on them. Today I have sent my usual email to Pulseway support asking for a status update on my ticket but I'm certain I'll get nothing back...
The next step will then be to install a better monitoring product like Infradog and to write the same post on Spiceworks so people know that Pulseway doesn't offer good technical support.