Polaris Posted June 27, 2018 Share Posted June 27, 2018 We have a cPanel server using centos7 as based system, all monitors are fine except the hard disks seems can't detect any local drives and always shows "Data not available" as result. We do have other centos7 based system that runs pulseway and can detect all hard disks and mounting points as well. Do we have to enable any service for pulseway to detect the hard disks? Or there is some failure on system? Thank you. P.S. below is the result when runs df -h on the problematic server: Filesystem Size Used Avail Use% Mounted on /dev/mapper/cl-root 50G 19G 32G 37% / devtmpfs 16G 0 16G 0% /dev tmpfs 16G 0 16G 0% /dev/shm tmpfs 16G 105M 16G 1% /run tmpfs 16G 0 16G 0% /sys/fs/cgroup /dev/mapper/cl-home 138G 401M 137G 1% /home /dev/sda1 1014M 183M 832M 19% /boot 192.168.1.90:/volume1/CPanel_Data 35T 8.1T 27T 24% /mnt/user_cpanel tmpfs 3.2G 0 3.2G 0% /run/user/0 \\192.168.1.122\media 1.0T 708G 317G 70% /mnt/prmmedia 192.168.1.96:/cPanel_BK 7.3T 3.8T 3.6T 52% /mnt/cpbackup 192.168.1.90:/volume1/CPanel_Data/polaris 35T 8.1T 27T 24% /home/virtfs/polaris/mnt/user_cpanel/polaris 192.168.1.90:/volume1/CPanel_Data/prmtaiwan 35T 8.1T 27T 24% /home/virtfs/prmtaiwan/mnt/user_cpanel/prmtaiwan 192.168.1.90:/volume1/CPanel_Data/twgolfcom 35T 8.1T 27T 24% /home/virtfs/twgolfcom/mnt/user_cpanel/twgolfcom Link to comment Share on other sites More sharing options...
MichaelS Posted June 27, 2018 Share Posted June 27, 2018 Hello, Can you please add the below line to your config.xml file and reload pulseway daemon? <debug>true</debug> Let it run for a number of minutes and send us the output of rsyslog for further investigation to support@pulseway.com Link to comment Share on other sites More sharing options...
Polaris Posted June 28, 2018 Author Share Posted June 28, 2018 Could you tell us which log file should we provide? Thank you. Link to comment Share on other sites More sharing options...
MichaelS Posted June 28, 2018 Share Posted June 28, 2018 Hi, All messages should be stored in /var/log/messages. Link to comment Share on other sites More sharing options...
Polaris Posted June 29, 2018 Author Share Posted June 29, 2018 (edited) The /var/log/message is here, please take a look, thank you. Edited June 29, 2018 by MichaelS personal data Link to comment Share on other sites More sharing options...
MichaelS Posted June 29, 2018 Share Posted June 29, 2018 Hi Polaris, Can you please contact me or one of my colleagues directly at support@pulseway.com Thank you. Link to comment Share on other sites More sharing options...
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