Jump to content

PSA Edit Travel Expense error


Matt Wilson

Recommended Posts

If you create a new ticket (post date of service), you can add a travel expense for a date before ticket creation. You can also change the expense date successfully if done from the expense entry inside the ticket. However, if you go to "My Expense Reports" and open the expense and try to change the date to before ticket creation, there is an error "cannot create expense before ticket creation date". Its easier to do this from My Expense Report and you should never be prevented from adding an expense dated before ticket creation.

 

Thanks

Edited by Matt Wilson
Link to comment
Share on other sites

  • 3 weeks later...
  • Staff

Hi Matt,

Please send us at support@pulseway.com the screenshots showing:

1. the expense entry and dates

2. the error message which you are getting when you try to generate the report.

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...