David Posted May 2, 2018 Share Posted May 2, 2018 I'd like to temporarily disable notifications for any account that is 30 days overdue. By switching on Maintenance Mode, does this stop support requests via the taskbar icon? Does the PSA have the ability to automatically trigger Maintenance Mode? Thanks, Link to comment Share on other sites More sharing options...
Staff Chris Posted May 16, 2018 Staff Share Posted May 16, 2018 Hi David, I'd like to temporarily disable notifications for any account that is 30 days overdue. By switching on Maintenance Mode, does this stop support requests via the taskbar icon? No, this will not stop the support requests from the monitored system. This is by the design. Does the PSA have the ability to automatically trigger Maintenance Mode? Unfortunately, this functionality is not supported at this time, however, we will consider the possibility to introduce this functionality into the future release. Link to comment Share on other sites More sharing options...
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