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Ticket Batch Actions


Gary Haberl

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Hi,

In the tickets, Batch Actions, I do not see Update "Contract" for Tickets.  Is there a way to change tickets already in the system so they use the Contracts we setup "after" we started adding tickets?

Gary

Edited by Gary Haberl
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On 10/04/2018 at 7:20 PM, Gary Haberl said:

Hi,

In the tickets, Batch Actions, I do not see Update "Contract" for Tickets.  Is there a way to change tickets already in the system so they use the Contracts we setup "after" we started adding tickets?

Gary

Sadly, the only way I've found to do this is manually going into each ticket and editing them directly.

Cheers,

Martin

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