Matt Wilson Posted March 27, 2018 Share Posted March 27, 2018 I have installed the Outlook sync addin to sync my PSA events and service calls with Outlook calendar. It sorta works but not really. 1st problem: It injects HTML code into the Outlook subject like this example: <span style="font-family: Calibri;">Client: Fred's Paving<br /> Location: Office - Artesian<br /> Ticket Number: 20180321-1<br /> Ticket Title: Upgrade Susie's PC to Windows 10</span> 2nd problem: I set it to sync every 5 mins. Everytime it syncs, I get a duplicate copy of calendar entries (service calls) into Outlook. Every time sync runs, I get another copy. Not really functional.... Link to comment Share on other sites More sharing options...
Staff Chris Posted April 4, 2018 Staff Share Posted April 4, 2018 Hi Matt, Which email service provider do you use Office 365 or Gmail for your Emails? Link to comment Share on other sites More sharing options...
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