John Taylor 1 Posted February 16 Hi, We've noticed that being able to add a screenshot to a ticket note via the "Paste as HTML" option is really hit and miss (more miss!). Their doesn't appear to be any rhyme nor reason to when it will work and when it won't. We're running PSA in Chrome mostly, but have observed the same problem in Mozilla. Is anyone else seeing similar problems? Share this post Link to post Share on other sites
Chris 80 Posted February 20 Hi John, Am I understanding you correctly, that you can not past the image into the Details section, when you are adding the note? Or you are talking about the notes for the time entries? Share this post Link to post Share on other sites
John Taylor 1 Posted February 20 Yes, when adding the note. Sometimes it works - most of the time it does not. Share this post Link to post Share on other sites
Chris 80 Posted February 23 Hi John, This issue has been fixed. Please try now. Share this post Link to post Share on other sites
John Taylor 1 Posted February 23 Hi Chris, It is partially working now. You can paste directly into the editor window. "Past as HTML" still does not work, but admittedly, I'm not sure what the difference is. However, the changes broke another part of the editor. It appears I have two tickets open on editor issues. Since this one is specific to the screenshots, I'll post the new information in the other, more general issue. Share this post Link to post Share on other sites
Chris 80 Posted March 5 Hi John, We are planning to update the text editor for the Pulseway PSA in version 4.0.11. Share this post Link to post Share on other sites
Paul 116 Posted April 5 An update on this, we're planning to release the 4.0.11 update tomorrow. -Paul 1 Martin_T reacted to this Share this post Link to post Share on other sites
Gary Haberl 5 Posted April 10 Hi Paul, Does this mean we should have 4.0.11 of the PSA now? Looks like we are still on 4.0.10. Share this post Link to post Share on other sites
Martin_T 9 Posted April 13 On 10/04/2018 at 3:50 PM, Gary Haberl said: Hi Paul, Does this mean we should have 4.0.11 of the PSA now? Looks like we are still on 4.0.10. Yeah, I've still not got the system notification of the update. Share this post Link to post Share on other sites
Chris 80 Posted April 13 Hi Martin, The release of the Pulseway PSA version 4.0.11 was delayed. Thank you for your patience. 1 Martin_T reacted to this Share this post Link to post Share on other sites