MattK Posted February 12, 2018 Share Posted February 12, 2018 Hi, This might be related to this topic, but over the last week I'm seeing notifications for all updates, not just Windows Defender. If I delete the notification it comes back again, checking the server shows "26 optional updates are available" (note "optional") Pulseway setting: Notifications > Status > "Send a notification when critical or important updates are available with priority" = Automatic My notification on my mobile is reading "26 important updates are available..." Clicking into the mobile app and checking the Windows Updates it's reporting them as "important" when they aren't. For example the server itself lists KB2386667 as recommended but it's listed as important in Pulseway. Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 12, 2018 Administrators Share Posted February 12, 2018 Hi Matt, Thanks for letting us know. Please send me a PM with the file generated by these powershell commands and we'll investigate the issue: $searcher = New-Object -ComObject Microsoft.Update.Searcher $results = $searcher.search("Type='software' AND IsInstalled = 0 AND IsHidden = 0") ($results.Updates | select-object *) > c:\updates.txt -Paul Link to comment Share on other sites More sharing options...
MattK Posted February 14, 2018 Author Share Posted February 14, 2018 Thanks, have sent the file through Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 14, 2018 Administrators Share Posted February 14, 2018 Thanks, what OS version and edition that is. Also can you attach a screenshot of what you see in the Windows Updates UI (on the updates list). Edit: Also add the output of: (New-Object -ComObject Microsoft.Update.AgentInfo).GetInfo('ProductVersionString') -Paul Link to comment Share on other sites More sharing options...
MattK Posted February 14, 2018 Author Share Posted February 14, 2018 The update list I sent you yesterday was for Windows Server 2016 Standard. However last night updates were installed and the server restarted and now it is not showing any updates either on the machine or in pulseway. 2016 seems to just install everything, so for now I'll leave that machine until I see the issue again. Anyway, I still have the issue on two other machines running Windows Server 2008 R2 Standard, so here are the details for one of those: --- 28 optional updates are showing on Pulseway as important, marked as optional on W2k8 see new attached updates.txt ProductVersionString returns: 7.6.7601.23806 Also attached are screenshots of Windows update and also Pulseway updates.txt Link to comment Share on other sites More sharing options...
Administrators Paul Posted February 15, 2018 Administrators Share Posted February 15, 2018 Thanks for the screenshots. We'd like to have a better look at one of the affected systems via a remote session with one of our devs. Can you please send an email to support@pulseway.com and we'll get things started. -Paul Link to comment Share on other sites More sharing options...
MattK Posted March 27, 2018 Author Share Posted March 27, 2018 This issue has now been resolved in Pulseway Agent v5.4.3 Thanks! Link to comment Share on other sites More sharing options...
Gary Haberl Posted March 29, 2018 Share Posted March 29, 2018 (edited) Still broken... I am having the same issue. (Important updates showing up as optional.) We are using Pulseway 5.4.3 and Windows 2012 R2 shows a bunch of updates as optional that should be important (75). Edited April 10, 2018 by Gary Haberl Link to comment Share on other sites More sharing options...
Administrators Paul Posted April 5, 2018 Administrators Share Posted April 5, 2018 Hi Gary, Please run the following Powershell commands, attach the c:\updates.txt file and a screenshot of what you see in the Windows Update GUI. We'll investigate it. $searcher = New-Object -ComObject Microsoft.Update.Searcher $results = $searcher.search("Type='software' AND IsInstalled = 0 AND IsHidden = 0") ($results.Updates | select-object *) > c:\updates.txt -Paul Link to comment Share on other sites More sharing options...
Gary Haberl Posted April 10, 2018 Share Posted April 10, 2018 Hi Paul, It may be OK now. Our Techs have updated everything over the last 2 weeks, and have left me with no issues in the RMM. If I see the issue again, I will post it here. Maybe the system I noticed the error on had not updated it's client.?? Thanks. Link to comment Share on other sites More sharing options...
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