Matt Posted September 7, 2017 Share Posted September 7, 2017 The other day, I noticed the Outlook Sync tool under the Downloads menu and thought it would be great to be able to sync the calendar with Outlook. However, when I tried to install it, I received an error that it "cannot be installed due to a general Installer error 0x8007007E". I am running Outlook 2016 on a Windows 10 Pro system. I was basically wondering if anyone else has been able to use this tool successfully? Thanks for your assistance! Link to comment Share on other sites More sharing options...
Staff Chris Posted September 22, 2017 Staff Share Posted September 22, 2017 Hi Matt, Could you send us the full log information, so we can understand why the installation failed. Also please check if the ClickOnce for Outlook is installed on your machine. Link to comment Share on other sites More sharing options...
Matt Posted October 6, 2017 Author Share Posted October 6, 2017 I just wanted to update that I was able to get this to work, and it is great! I would recommend anyone that uses outlook give it a try. Thanks again for a great product. Link to comment Share on other sites More sharing options...
Staff Chris Posted October 10, 2017 Staff Share Posted October 10, 2017 I'm glad that you have managed to resolve the issue. Link to comment Share on other sites More sharing options...
Geoff Posted November 13, 2017 Share Posted November 13, 2017 Where can I download this? we need a way for users sending direct emails to create tickets within the PSA. Link to comment Share on other sites More sharing options...
Staff Chris Posted November 15, 2017 Staff Share Posted November 15, 2017 Hi Geoff, You will need to configure the email parser on your Pulseway PSA instance. Please check this link. Link to comment Share on other sites More sharing options...
NovaComputers Posted March 14, 2018 Share Posted March 14, 2018 Mine is not working, it would have been great to know what you did to fix it. Link to comment Share on other sites More sharing options...
Staff Chris Posted March 21, 2018 Staff Share Posted March 21, 2018 Hi, Please try to explain us, what exactly is not working? Are you talking about outlook sync tool or email parser? Link to comment Share on other sites More sharing options...
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