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Notification that all servers are offline but they are not


ictnetworksolutions

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Hi, On the Android phone app I noticed a red exclamation balloons on all my servers. If I open the app and look at the notifications it lists each server as going offline at the same time, but back on the main page none of the servers are grayed out and I can view live settings such as CPU temperatures just fine.

I did not receive any emails alerts or an alert in the top bar on the Android phone.

All the servers seem to be fine as I can remotely access them.

Should I ignore the messages and delete them?

Any idea whats going on?

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Hi,

Thanks for letting us know. There was a faulty switch in our datacenter which got replaced by the operations team within 5 minutes however the failover cluster took over. It's possible that while the failover cluster was initializing the accounts some offline notifications were triggered.

We apologize for the inconvenience.

-Paul

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