Ab Helversteijn Posted December 7, 2011 Share Posted December 7, 2011 Hi, When installing the 64x version I cannot specify an installation folder. This is causing the monitor to be installed in the root folder of C: How can this be changed. Link to comment Share on other sites More sharing options...
Administrators Marius Posted December 8, 2011 Administrators Share Posted December 8, 2011 It should install it Program Files - the next release will allow you to select the installation folder. Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 9, 2011 Author Share Posted December 9, 2011 It should install it Program Files - the next release will allow you to select the installation folder. Any idea when this new version will be available. Link to comment Share on other sites More sharing options...
Administrators Marius Posted December 9, 2011 Administrators Share Posted December 9, 2011 New installation packages are now available from our web site for both PC Monitor (x84 and x64) and PC Monitor Dashboard (x86 and x64) - you will be prompted for the installation location now. Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 9, 2011 Author Share Posted December 9, 2011 Same problem occurred. I specify a different folder but still my root folder is used. Is there a cfg file or reg setting causing this? Link to comment Share on other sites More sharing options...
Administrators Marius Posted December 9, 2011 Administrators Share Posted December 9, 2011 No, there is no config file or registry settings, it's a standard .msi package. It works fine for us and we've tested it on several different configurations. When you try to install the new .msi file and get to the location selection screen, what is the default location shown in that dialog? Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 9, 2011 Author Share Posted December 9, 2011 c:\program files\pc monitor. I also changed it to the Program Files x86 folder and another folder but nothing seemed to help. Link to comment Share on other sites More sharing options...
Administrators Paul Posted December 9, 2011 Administrators Share Posted December 9, 2011 Is your os installed on 'C' partition? Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 9, 2011 Author Share Posted December 9, 2011 . Is your os installed on 'C' partition? Yes it is Link to comment Share on other sites More sharing options...
Administrators Paul Posted December 9, 2011 Administrators Share Posted December 9, 2011 Try browsing to the following paths (type in run): %ProgramFiles% %ProgramW6432% %ProgramFiles(x86)% Please tell me if any of those are unbrowsable. Have you tried installing the 32 bit package too? Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 9, 2011 Author Share Posted December 9, 2011 X:\>echo %ProgramFiles% > test.tst X:\>echo %ProgramW6432% >> test.tst X:\>echo %ProgramFiles(x86)% >> test.tst X:\>type test.tst C:\Program Files C:\Program Files C:\Program Files (x86) Yes, I'm the Admin of this system. and No I did not try the 32 bit on this machine. Link to comment Share on other sites More sharing options...
Administrators Paul Posted December 9, 2011 Administrators Share Posted December 9, 2011 (edited) This is very weird. Basically the msi works well since every person used it to install PCM. I'm very interested in this case. For some reason the msi installer is not performing a normal install. Here are the steps to perform a manual install: 1. Download PC Monitor files from here. 2. Extract your files in the desired path. 3. Run this .reg file from here (WARNING: Please verify it's contents as it's a public paste, anyone can change it and it can lead to system malfunction). 4. Browse to your .NET 4.0 folder (x86 Default Location: C:\Windows\Microsoft.NET\Framework\v4.0.30319 ; x64: C:\Windows\Microsoft.NET\Framework64\v4.0.30319). 5. Run InstallUtil with the full path of PCMonitorSrv.exe as a parameter. Example: InstallUtil.exe "C:\Program Files (x86)\PC Monitor\PCMonitorSrv.exe" Note: Add brackets if your path contains spaces. 6. Add pcmontask.exe to your startup folder in start menu or create a string value in the registry at path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run With any name and in the value put the full path of pcmontask.exe: Example: "C:\Program Files (x86)\PC Monitor\pcmontask.exe" Here is a REG file: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "PC Monitor Operations"="C:\\Program Files (x86)\\PC Monitor\\pcmontask.exe" Note: Add brackets if your path contains spaces. Now try running PC Monitor Manager and configure it's settings. I hope this helps and I am looking forward to know if you encounter this problem on other machines. Paul. Edited December 9, 2011 by Paul Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 12, 2011 Author Share Posted December 12, 2011 Hi Paul, After point 5 i got: C:\Windows\Microsoft.NET\Framework64\v4.0.30319>InstallUtil.exe "C:\Program File s (x86)\PC Monitor\PCMonitorSrv.exe" Microsoft ® .NET Framework Installation utility Version 4.0.30319.1 Copyright © Microsoft Corporation. All rights reserved. Exception occurred while initializing the installation: System.IO.FileLoadException: Could not load file or assembly 'file:///C:\Program Files (x86)\PC Monitor\PCMonitorSrv.exe' or one of its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515). I did not execute the rest. Help?! ;-) Ab Link to comment Share on other sites More sharing options...
Administrators Paul Posted December 12, 2011 Administrators Share Posted December 12, 2011 Hello, Try browsing to the PC Monitor folder (C:\Program Files (x86)\PC Monitor) and right click on PCMonitorSrv.exe and go to Properties. Please click the unblock button if it exists. Try checking the other files in that directory if they are blocked. Example: If there is no unblock button please tell me if the computer is part of a domain. If nothing works let's try to create the service manually: sc create "PC Monitor" BinPath= "C:\Program Files (x86)\PC Monitor\PCMonitorSrv.exe" Can you please confirm that your system date is accurate too? Thank You, Paul. Link to comment Share on other sites More sharing options...
Ab Helversteijn Posted December 16, 2011 Author Share Posted December 16, 2011 It is working. I decided to remove my windows profile en start installing again and this was the solution. Sorry. Paul 1 Link to comment Share on other sites More sharing options...
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