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Client showing Off Line when not?


Digital

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Hi guys

I have a client PC on W7 Pro. Customer reported that the PC rebooted on its own. After this incident I can not see the pc on pulseway. I have updates locked down so I can remotely choose which ones to install. Haven't been on site yet to examine the logs, doing it tomorrow anyone seen this problem before? Is it a possible rogue update maybe? 

Regards,

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Hi,

We respect your choice to manually update the agent so Pulseway will never update itself when the AutoUpdate setting is turned off. In addition to that, Pulseway will never reboot a system during an agent update.

Let me know of your findings.

-Paul

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