Jeremy Otten Posted August 6, 2016 Share Posted August 6, 2016 This is a very cool and very much the same (in pricing) solution as you guys.. Saw you already had Zendesk integration etc.. LiveAgent should really also be added. Link to comment Share on other sites More sharing options...
Administrators Paul Posted August 6, 2016 Administrators Share Posted August 6, 2016 We're considering on adopting a more generic way of integrating with XYZ ticketing products by exposing the possibility of registering web hooks which will allow you to integrate Pulseway with most ticketing solutions. -Paul Link to comment Share on other sites More sharing options...
Jeremy Otten Posted August 6, 2016 Author Share Posted August 6, 2016 Webhooks? Like an API? LiveAgent itself has an API which you can talk to so... Link to comment Share on other sites More sharing options...
Administrators Paul Posted August 6, 2016 Administrators Share Posted August 6, 2016 Web hooks are urls that are invoked when an even is triggered (like a notification is received). You can enter the API endpoint of LiveAgent, hook our parameters (system name, group name, notification title, notification message, etc) into the url based on their documentation and voila, you have LiveAgent integrated with Pulseway . -Paul Link to comment Share on other sites More sharing options...
Jeremy Otten Posted August 6, 2016 Author Share Posted August 6, 2016 hmmm.. interesting.. Link to comment Share on other sites More sharing options...
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