Guest Posted June 6, 2016 Share Posted June 6, 2016 Hey forum, When I click "Next" to start the installation of an agent on a certain machine, I immediately get the error "The installer was interrupted before Pulseway could be installed. You need to restart the installer to try again." However, it doing it again does not change anything. Any ideas? - Jaapyse Link to comment Share on other sites More sharing options...
Staff Chris Posted June 7, 2016 Staff Share Posted June 7, 2016 Hi Jaapyse, On the systems where you cannot run the installer, try to right click on the msi, select properties and then check on the bottom of the first tab for an Unlock button. If there is no unlock button confirm in the Digital Signatures button that the Object Code signing SSL Certificate is trusted by the local system. Thanks Chris Link to comment Share on other sites More sharing options...
Guest Posted June 8, 2016 Share Posted June 8, 2016 Hey Chris, Both things seem to be in order. There is no unlock button and "The digital signature is OK". Disabling the anti malware did not make a difference. - Jaapyse Link to comment Share on other sites More sharing options...
Guest Posted June 14, 2016 Share Posted June 14, 2016 Any ideas? - Jaapyse Link to comment Share on other sites More sharing options...
Administrators Marius Posted June 14, 2016 Administrators Share Posted June 14, 2016 Hi Jaapyse, Could you please contact our support by email? We will connect to investigate further. Regards, Marius Link to comment Share on other sites More sharing options...
Vern Aldrich Posted February 16, 2020 Share Posted February 16, 2020 I have exactly the same issue. Can I please see the resolution. Thank you. Link to comment Share on other sites More sharing options...
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