bernierainerguy Posted December 20, 2014 Share Posted December 20, 2014 Hi, all of my agents on every device have stopped with the following error if i click validate account: "could not establish secure channel for SSL/TLS with authority ws1.pulseway.com" Prior to clicking validate account they all were showing offline, so I'm guessing comms has stopped. I have read the forum about a hotfix but that seems to apply to Windows server 2003. I am mostly running 2008r2 or above. anyone help. Of course this problem occurs just as I start my week off :-( Bernie Link to comment Share on other sites More sharing options...
Staff Chris Posted December 20, 2014 Staff Share Posted December 20, 2014 Hi Bernie, We're sorry to hear that you're experiencing issues with Pulseway. Please check the following things: 1. Date and time on the machine are accurate 2. You're not using an HTTPS proxy 3. https://ws1.pulseway.com/ opens in the browser without any SSL errors 4. You didn't recently change enabled SSL ciphers Regards, Chris Pulseway Support Link to comment Share on other sites More sharing options...
bernierainerguy Posted December 28, 2014 Author Share Posted December 28, 2014 Hi, 1. date and time are correct 2. no I'm not using a proxy 3. error says "This organisations certificate has been revoked" 4. no i haven't changed anything on all 7 servers Link to comment Share on other sites More sharing options...
Staff Chris Posted December 28, 2014 Staff Share Posted December 28, 2014 Hi Bernie, Can you please send us your Pulseway username at support [at] pulseway [dot] com? We will escalate your request as soon as we receive it. Regards, Chris Pulseway Support Link to comment Share on other sites More sharing options...
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