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Showing results for tags 'feature request'.
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Hello, I would like a feature where when I remote into a users computer, you are given the option to block the user from inputting any information and or block them from viewing what you are doing.
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Hi Guys, I've attached a screenshot of the"activities" area from the ticketing system of a test I made earlier today. We noticed that with emails to and from the PSA, there is only a 2-line limit before the text gets shunted off the bottom of the box with an obscenely tiny scroll bar. I think something like an accordion menu would be excellent for this, something that hides the content until you choose to read it and then expands to allow a more complete view of the contents. Cheers, Martin
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Hi, To avoid unnecessary interruptions would you please tweak the application installed/monitoring as follows: 1. Track a history of application changes: name and date installed/uninstalled. 2. Alert wildcard exclude (ex. Application Name: "Mozilla Firefox*") such that when Mozilla Firefox 51.0.1 (x64 en-US) or it latest version are installed and uninstalled no alert is sent. The history is useful to know what application changes occurred recently and I'm also looking for alerts on non-standard applications. The later I do want a notification. Last year an international version of Adobe caused a black screen when logging into the desktop and because of the alert when the client called I was able to resolve the issue right away. The goal would be to get notifications on applications not in the exclude list and the ability to see all application changes in case one does cause and issue. Thanks for your attention.
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Hi, We are using the Zendesk-integration, and have some ideas that would improve the integration. 1. Notify that ticket creation fails. If password is changed or any other things result in Zendesk ticket not being created, we miss it. 2. Save ticket id on notification. It would be nothing more than fantastic if the notification list in Pulseway would visually show that a ticket was created. If it were possible to se the ticket number, you could also link directly to the Zendesk web app. Did I mention that this would be amazing?!!! 3. Global Zendesk settings. Today we set up Zendesk account for every server og group. I would be nice if the Zendesk account were a global setting, and that we could just define requester email-address (and notification levels pr. server/group). It would make it a lot easier to update the account settings, and setup new servers or groups. 4. On demand ticket creation. Today all notification that match the level filter are created as ticket. It would be nice if the settings could differentiate between "automatic" and "manually". Automatic would be the current way, and manually would allow to select "Create ticket" on the notifications in apps and dashboard.
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It would be great id we would select multiple tickets in order to change their status. This would be particularly helpful with tickets that are generated automatically by the RMM based on an alert that's initial status has cleared.
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Pulseway Dashboard (Currently 6.3) Data - All Notifications. Currently we can not: Ctrl + Select, Shift + Select All, Ctrl + A, Sort by columns. This is a daily task for me and so it would be fantastic to be able to use these simple functions.
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Hello, I would love to see a rule added to the patching policy where you could filter patches by date. For example, only install patches that were released before a certain date. This would allow you pick a date that you were going to role out to your different environments and make sure you were installing the same patches on all systems (Dev, Test, Prod, etc) even if patches were released during the time you were moving from dev to prod for example.
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It would be nice if there was a view similar to the Time Sheet, Time Entries list but that showed the start and end time of each entry and only showed the time entries for the tickets that had entries for the week. Autotask had this and it was a great way to help remind me of what I did in the "gaps" between ticket time entries. Having all open tickets in my queue just clutters the current view. Maybe have a button on that view that toggles between all the open tickets and no time entries showing and having only time entries showing with start and end times. It looks like this:
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Here are two feature requests: 1. The ability to Clone Tasks 2. The ability to move Scripts from one folder to another Thank you!
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It would be awesome if we would click on a machine name in the PSA and Pulseway would bring us directly to that machine so we can work on it. Thank you,
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We receive automated alerts as tickets but would also like to receive them in emails. What level of integration is supported and if it is, where can I find that option in the dashboard?
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Hi Pulseway, I would like the possibility to add monitoring for Public Ports. The Pulseway Agent could ask the Pulseway server to test for open ports at the Public IP. I would also like a boolean value, so we could decide if we want a notification, if the port is open or closed. --- Summed up, I would like to monitor if some critical ports are open from the public IP, like SSH, RDP, etc. and get notified if they are. Of course I could write a Plugin the is based on a webservice, but it would be more smooth, with a build in feature. --- Br, Matin.
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Is there a way to exclude a particular disk (e:\) from the storage notifications?
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Has the pulseway team considered a monitor for Qnap and other network storage devices?
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Is there any plan or discussion to allow MSP's the ability to white label the agent settings such as the name, desktop shortcuts, icon, installation path name, etc? We used to have this with a former RMM tool we used and it was helpful to maintain brand consistency with our clients. Thank you, and keep up the great work!
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We can already make snapshots.. but what if we get an alarm that one esx server is very busy.. then we need to vmotion right :-)
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I just thought I would throw this out there. If Pulseway could manage printers in a similar fashion as Uniprint or other cloud print platforms this would be the greatest thing ever. This would be a major revenue generator for us MSP's. I was also thinking of an addition for managing credentials and group policies. I was reviewing a product called Onelogin and the concept was interesting. Kind of like active directory for everything (mac, android etc.) which would allow us to manage large groups. In my opinion this would make Pulseway the onestop cloud solution. We could manage computers, control security and easily deploy printers anywhere anytime.
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Hi. When receiving the notification "The computer 'XXX' in group 'XXX' is shutting down" I am always wondering who is shutting down the server. Could it be possible to add information about which user initiated the shutdown? I know that Windows write it to the eventlog, so the information should be available. If it could possible to match the users with RDP connections, so we also can see what client the user was connected from, it would something near perfect. The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on interactively. The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on remotely from client 'XXX'.
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Pulseway WebApp in 6.x has implemented the centralized management of Group Policy via the Configuration section of Server Admin. This is a Great Start! Now it would be great if we could configure policy at the Site and Organization Level as well. With application rules similar to Active Directory where the Organization policy would be overwritten by the Site Policy which would be overwritten by the Group Policy. This would allow for easy policy changes across all systems at the Organization Level and more granular policy changes at Site and Group Level. Right Now I have 100 policies I have to manage and any change requires editing each policy because of the variances of our systems. In the attached example it would be nice to set policy at the WO (Organization Level) for Notifications (offline, CPU, RAM) which are generally always the same for us and then downstream in Site and Group level I can do more specific monitoring if needed.
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I am finding the interface to be aggravating. In some places when i click on a ticket I get a pop out window that holds my ticket and time entries. I love it working this way. But then I go to the timesheets look at the list of the tickets there and click one and it opens in a new or the current tab. I dislike tickets opening in the current or new tab, but even more... I dislike the inconsistency where in one place it opens differently than another. Let's get the interface to be consistent. AND while your at it, maybe the new/same tab vs new window can be a configurable choice so that users won't complain that their favorite way of tickets opening isn't stuck doing the opposite of the way they like it.
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One thing that I would really like to see is the ability to bulk edit Hardware Assets, it might be okay to edit a couple dozen manually but when you have hundreds, or thousands of them sat in your system, I doubt very much that anyone will have the patience to edit each of them individually. Cheers, Martin
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Sometimes i am creating a ticket after i have already started work on the problem. Not ideal I know, but it happens. It happens enough that i would really like to be able to put in the time i started working on the problem and then hit the now choice and then hit a "Add time" or start tracking time button that continues to update the "now" or "end" field. that way i dont have to remember to hit that now button when i am done and hit the save button.
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It would be nice if we also can monitor/manage the smart devices like Android and IOS.
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Hey guys, I am aware that I can add an invoice-wide discount, but we really need a way to invoice line items. The only work around is to generate multiple invoices when you don't want the discount to apply to entire invoice. I want customer's to see the actual normal price, I don't just want to edit the extended price. Also, I like the new billing automation feature. But we also need to a way to add a (hopefully future line item) discount to the billing automation. We generally offer a discount on recurring flat fee services for the first 6 or 12 months of the term, and I need a way to put this in so that I don't have to manually change everything on each invoice after it is generated and/or exported to QB like I do now. Manual invoicing is such a time waster. As always, Thanks so much!!
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Hi All, New to the software and love its ease of use. I am looking for an update from the roadmap on when the custom reporting may be available? Things like asset reporting on all PCs with x of software (Eg. office 2010) or License numbers of x software.Have a microsoft audit for example and need to gather all the FPP license numbers! All the information you appear to have already from the summary and detail asset reports its just the selection of those items into one report. or if any one knows a script that performs that task?
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