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Paul

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Everything posted by Paul

  1. Hi @it4hoomanz, We're making changes to the plans to be more accessible for everyone. Please PM me how many systems you're looking to monitor. -Paul
  2. Paul

    RDP vs Pulseway

    Hi there, Pulseway doesn't interfere with the remote desktop services as it doesn't rely on the RDP protocol to control the computer. We use a proprietary protocol which doesn't consume CALs for remote sessions. -Paul
  3. Hi @snowstorm, Are you experiencing the same issue? If so, please contact support@pulseway.com and our technicians will assist you. -Paul
  4. Hi there, Can you please add this to our feature tracker over here: https://pulseway.featureupvote.com? Thank you, -Paul
  5. Sorry, it's called Use Dedicated Server. The dedicated server is the instance name of your Pulseway instance like company.pulseway.com or the FQDN of your on-prem server. -Paul
  6. Hi Bjarne, Make sure that you enter the Team instance name in the Custom Server box too. -Paul
  7. Paul

    Maintenance mode

    You can configure one system with the schedule you want and you can script the registry changes from HKLM:\SOFTWARE\MMSOFT Design\PC Monitor\MaintenanceSchedule. You can also remotely edit the configuration of online windows systems through the Pulseway Dashboard desktop app. -Paul
  8. Paul

    Maintenance mode

    Hi Kirsten, There sure are. In the other settings of policies you can set up maintenance windows but this feature is also available in the Pulseway Manager under the Settings -> Maintenance Schedule tab. -Paul
  9. This is configurable through a policy on the webapp or directly on the agent through the Pulseway Manager under the Notifications -> Performance tab. -Paul
  10. Hi Luca, Yes, you'd need a high CPU notification configured to 68% to allow some margin of error and then on the workflow side to check if the top process file name matches the one you're targeting then to restart the target service. Otherwise to call "Send Alert" action to normally send the push / email notification. -Paul
  11. Hi @Mystik01, Pulseway doesn't have an integration with MySQL at this time. The integration in the screenshot is for Microsoft SQL Server. -Paul
  12. Hi there, There's a watchdog scheduled task that starts the Pulseway service again, feel free to disable it but if you delete it then Pulseway will start it again. -Paul
  13. Hi there, Yes, thank you for the reminder. We've queued the change and it will be resolved soon. -Paul
  14. Hi Larz, Probably you're trying to install Pulseway on a domain joined computer and it's conflicting with a GPO you have. Just install it using the basic user interface as the error message tells you: msiexec /i Pulseway_x64.msi /qb -Paul
  15. Hi Jamie, You can remotely enable it through PowerShell: Set-ItemProperty -Path 'HKLM:\Software\MMSOFT Design\PC Monitor' -Name 'DisableUserSessionTask' -Value '0' -Paul
  16. Hi there, You should be able to renew your subscription from the WebApp under the Billing -> Place Order page (direct link: https://my.pulseway.com/main/subscription/manage). Let me know how it goes. -Paul
  17. Hi @MrNaz, Thanks for the report. We have identified the problem and this will be resolved in the next release coming out next week. -Paul
  18. Hello @MrNaz, Thank you for the report. We have identified the problem and we're working on a fix. The fix will be included in the next release which is due to be out next week. -Paul
  19. Hi Renier, Make sure you tick the use custom server and enter the Pulseway instance name in the server address bellow. -Paul
  20. Hey Sonny, I've activated the trial subscription for 2 weeks. Enjoy ! -Paul
  21. Hi @TCTS, You can avoid having to type in those commands by simply opening the Pulseway app and going into the About -> Uninstall tabs and from there there's an uninstall button that will run the commands for you. -Paul
  22. Hi there, Please run the installer with verbose logging and attach the logs: msiexec /i Pulseway_x64.msi /l*v install.log -Paul
  23. Hi there, This is for HDD temperature sensor monitoring, the original post is here: This will prevent some backup software from creating VSS snapshots, yes, you should still disable it if you see problems with your backup software. -Paul
  24. You could use the msg command: msg * "Your message goes here" -Paul
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