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Posts posted by trialanderror

  1. Hi, I activated a trial today, and I'm trying to install a linux agent to see how it works.

    After installing the package, I can't seem to activate the agent, it get this error in the syslog

     MM.Monitor.WebService.InvalidAccountException: Invalid username and/or password (295).#015#012   at MM.Monitor.WebService.Data.#002(Account #002, String #003, String #005, String #010, String #006, Boolean #016, String #017, Boolean #002"#012Detail: [no detail]

    I've tried on 2 machines, both debian 10, both webservers hosted on aws.

    the username and password I am using are those I set up for the access to the web administration console.

    Can you please tell me if I am doing anything wrong?


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