So after a bit of banging my head on the desk over WHY my remote access was greyed out, I stumbled on this. The entire reason for downloading and trying this was to hopefully replace another remote app we are currently using.
Seriously, this. There is NO indication that the Remote Desktop feature is an Pro/Enterprise Only feature. You're going to lose customers because they will simply try a limited deployment on 2 systems using the free version (maybe on their home PC and their Kid's PC, like I did) and give up on making Remote Work (like I did) and move on to the next product that has better documentation.
Then, later down the line, they will come back and work on why the Remote doesn't work, find this and with an exasperated sigh they will say "Oh, well. We're already using PRODUCT_B."
"Start Remote Control Session" Grayed Out
in Windows
Posted · Edited by Nauip
Seriously, this. There is NO indication that the Remote Desktop feature is an Pro/Enterprise Only feature. You're going to lose customers because they will simply try a limited deployment on 2 systems using the free version (maybe on their home PC and their Kid's PC, like I did) and give up on making Remote Work (like I did) and move on to the next product that has better documentation.
Then, later down the line, they will come back and work on why the Remote doesn't work, find this and with an exasperated sigh they will say "Oh, well. We're already using PRODUCT_B."