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docdisaster

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Posts posted by docdisaster

  1. Hello together,

    I have at the moment a problem when I try to access the AntiVirus Section on the website. Every time I access that area I get that error I added as a picture and I dont see any systems.

    Hopefully somebody can help me,

     

    Best regards

     

    error.png

  2. On 7/19/2019 at 12:28 PM, Mark said:

    For Pro/Free accounts are not getting the update yet. We're doing a staging release so probably you'll get the update over the next few days.

    Manually installing the KES from AV folder will not work.

    Mark

    Is there an update for the Pro/Free users by now? Iam still not able to update the clients. 

  3. 2 minutes ago, Mark said:

    For Pro/Free accounts are not getting the update yet. We're doing a staging release so probably you'll get the update over the next few days.

    Manually installing the KES from AV folder will not work.

    Mark

    When is it planed to to release the update. We are paying for the product and aren`t able to use it.

  4. 15 minutes ago, Mark said:

    Can you please be sure that the Windows have the latest updates installed? Run the windows updates on the machine (and reboot it if require) then try to install KES again. If still not working please send an email to support@pulseway.com and we can arrange a Teamviewer session to investigate the issue.

    Mark

    System is up to date. When I try to install manual the setup.exe in the AV folder I still get the error that KAV is still outdated.

    Edit: We are using the free / pro account.

     

    Dustin

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